Verify Bitrue

How to Verify an Account on Bitrue

Where to Verify my Account

Identity Verification can be accessed directly through [User Center]-[ID Verification]. The page lets you know what level of verification you currently have, and it also sets your Bitrue account’s trading limit. Please complete the appropriate identity verification level in order to increase your limit.

What steps does identity verification involve?

• Basic Verification:

 First step: Sign in to your Bitrue account, then select [User Center]-[ID Verification].

Second step: Enter this information :

1. The deposit and withdrawal limitations for [Lv. 1 Basic Verification] and [Lv. 2 Advanced Verification] are displayed here.

2. Click [Verify lv.1] to validate your account after that choose the nation where you are issuing the document and complete the blank with your first and last names, and then press the [Next] button after that.

Third step: Add your personal contact information. Please confirm that the data entered accurately corresponds to the ID documents you have. Once confirmed, there will be no going back. Then click "Submit" to finish.

Final step: Ultimately, it will indicate a successful verification. Basic Verification is completed.

• Advanced Verification

1. Press [Verify lv.2] and You must upload images of your identity documents. Please select the ID type and the nation in which your documents were issued. Most users have the option to authenticate using a driver’s license, passport, or ID card. Please review the options that are available for your country.
2. Place your ID document in front of the camera as directed. To take pictures of the front and back of your ID document. Please ensure that every detail is readable. Then click "Submit" to finish.

NOTE: In order for us to confirm your identity, please allow camera access on your device.

3. After all, a successful submission indicator will appear. [Advanced Verification] is completed.

NOTE: Once the procedure is finished, kindly wait. Your data will be promptly reviewed by Bitrue. We’ll notify you via email as soon as your application is verified.

Frequently Asked Questions (FAQ)

Why should I provide supplementary certificate information

In rare cases, if your selfie doesn’t match with the ID documents you’ve provided, you will need to provide supplementary documents and wait for manual verification. Please note that manual verification might take several days. Bitrue adopts a comprehensive identity verification service to secure all users funds, so please ensure that the materials you provide meet the requirements when you fill in the information.

 Identity Verification for Buying Crypto with Credit or Debit Card

1.In order to ensure a stable and compliant fiat gateway, users buying crypto with credit or debit cards are required to complete identity verification. Users who have already completed Identity Verification for the Bitrue account will be able to continue to buy crypto without any additional information required. Users who are required to provide extra information will be prompted the next time they attempt to make a crypto purchase with a credit or debit card.

2.Each identity verification level completed will grant increased transaction limits, as listed below. All transaction limits are fixed to the value of the euro (€), regardless of the fiat currency used, and thus will vary slightly in other fiat currencies according to exchange rates.

• Basic Info:

This verification requires the user’s name, address, and date of birth.

• Identity Face Verification:

This verification level will require a copy of a valid photo ID and a selfie to prove identity. Face verification will require a smartphone with Bitrue App installed.

• Address Verification:

In order to increase your limit, you will need to complete your identity verification and address verification (proof of address).